Your Privacy Matters

1. About iMakePDF

iMakePDF is an online document and PDF processing service operated from India by Amathul. This Privacy Policy applies to information processed through the iMakePDF website, applications, accounts, PDF tools and related services.

References to "iMakePDF", "we", "us" or "our" in this policy refer to the operator of the iMakePDF service.

For privacy-related questions or requests, you may contact us at support@imakepdf.com.

2. Information We Collect

Depending on how you use iMakePDF, we may process different categories of information.

Account information

If you create an account, we may process information such as your name, email address, password credentials, account status, verification information and information necessary to maintain your account and provide the service.

Login and security information

We may process session identifiers, authentication information, login activity and related technical information to keep your account secure and allow you to remain signed in.

Uploaded documents

When you upload a document to use one of our tools, the document may be transmitted to our servers or processing infrastructure so that we can perform the operation requested by you.

Technical and usage information

We may receive technical information associated with your use of the website, such as IP address, browser type, operating system, device information, timestamps, requested pages, service interactions, error information and other information reasonably necessary to operate, secure and improve the service.

3. How We Use Information

We may use information for purposes including:

• providing and operating iMakePDF tools;
• processing documents and returning requested results;
• creating and maintaining user accounts;
• authenticating users and maintaining secure sessions;
• sending verification, security and account-related emails;
• processing payments and managing eligible service plans;
• preventing fraud, abuse and unauthorized access;
• monitoring system health and resolving technical problems;
• improving the functionality and reliability of the service;
• responding to support requests and complaints;
• complying with applicable legal obligations; and
• protecting our rights, users and infrastructure.

4. Uploaded Files and Document Privacy

iMakePDF is designed to process documents for the purpose requested by the user. Uploaded documents may contain personal, confidential or sensitive information. You should only upload documents that you are legally entitled to process through an online service.

Temporary files created during document processing may be automatically removed through our server cleanup processes. However, removal may not always be immediate in every technical circumstance. Limited information or files may be retained where reasonably necessary for security, troubleshooting, prevention of abuse, legal obligations or operation of the service.

Unless expressly stated otherwise for a particular feature, iMakePDF does not use the contents of your uploaded documents for advertising purposes and does not sell your uploaded documents to third parties.

You remain responsible for ensuring that you have the necessary rights, permissions and lawful authority to upload and process any document through the service.

5. Document Processing and Third-Party Providers

Some parts of the service may rely on hosting providers, infrastructure providers, email providers, payment processors, security services or other technology providers.

Where such providers process information on our behalf, we seek to use them for legitimate service, operational, security or business purposes and expect appropriate safeguards to be applied to the information they process.

Third-party services may have their own privacy policies and terms. Their handling of information may therefore also be subject to their respective policies.

6. Payments

If you purchase a paid plan or other paid feature, payment information may be processed by the payment provider used for that transaction. We may receive limited transaction information such as payment status, transaction reference, plan information and other information necessary to provide the purchased service.

We do not intend to store complete payment card numbers, CVV/security codes or equivalent sensitive payment credentials on our own application servers when payment processing is handled by an external payment provider.

Payment providers may independently process information in accordance with their own terms and privacy policies.

7. Free PRO Social Campaign

iMakePDF may offer promotional campaigns through which eligible registered users can receive temporary PRO access after completing specified promotional requirements.

Information associated with such a campaign may include the authenticated account identifier, campaign status, selected promotional platforms, timestamps and temporary PRO entitlement information.

Promotional eligibility may be limited by campaign rules, account status, technical restrictions and applicable anti-abuse measures.

Promotional campaigns may be modified, suspended or discontinued where reasonably necessary, including where abuse, fraud, technical problems or misuse of the promotion is detected.

8. Cookies and Similar Technologies

iMakePDF may use cookies and similar technologies that are necessary for authentication, security, preferences, service functionality and, where enabled, analytics or other measurement.

Authentication cookies may be used to maintain a user's signed-in session. These cookies may be necessary for account functionality.

For more information about cookies used by iMakePDF, please see our Cookie Policy.

9. Information Security

We use reasonable technical and organizational measures intended to protect information against unauthorized access, loss, misuse, alteration or disclosure.

Security measures may include access controls, authentication, encrypted network communication, protected server infrastructure, password hashing, session security, monitoring and automated cleanup processes.

No internet service can guarantee absolute security. Users should also take reasonable steps to protect their accounts, passwords and documents.

If you believe that your account or information has been compromised, please contact us promptly at support@imakepdf.com.

10. Data Retention

We retain information only for as long as reasonably necessary for the purposes described in this policy, including providing the service, maintaining accounts, complying with legal obligations, resolving disputes, enforcing agreements, preventing fraud and maintaining security.

Temporary document files are subject to our processing and cleanup mechanisms. Retention periods can vary depending on the tool, technical circumstances and applicable requirements.

When information is no longer reasonably required and there is no legal, security or operational reason to retain it, we may delete or anonymize it.

11. Your Privacy Rights

Depending on applicable law and your location, you may have rights relating to your personal information, including rights concerning access, correction, updating, deletion, withdrawal of consent, grievance handling or other legally available protections.

Requests can be made by contacting us at support@imakepdf.com.

We may need to verify your identity before acting on a request concerning an account or personal information.

Rights and procedures may differ depending on the law applicable to you. Nothing in this policy is intended to remove rights that cannot lawfully be excluded.

12. Children's Privacy

iMakePDF is not intended to encourage children to provide personal information without appropriate authorization. Where applicable law requires parental or lawful guardian involvement for processing a child's personal data, we will follow the applicable requirements.

13. International Users

iMakePDF may be accessed by users outside India. Information may therefore be processed in India or in other locations where our service providers or infrastructure operate.

If you use iMakePDF from another jurisdiction, additional rights or requirements may apply to you under the laws of that jurisdiction. We will handle applicable rights as required by law.

14. Legal and Regulatory Requirements

We may disclose information where reasonably necessary to comply with applicable law, valid legal process, governmental requests, court orders, protect the rights or safety of users, investigate abuse, or protect the security and integrity of our systems.

iMakePDF is operated from India and seeks to comply with applicable Indian laws and regulations relating to its activities, including applicable data protection, information technology and electronic commerce requirements.

Nothing in this Privacy Policy is intended to limit any mandatory rights or protections available to users under applicable law.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements or business practices.

The latest version will be published on this page together with the applicable update date. Your continued use of iMakePDF after an updated policy is published may constitute acceptance to the extent permitted by applicable law.

16. Contact

iMakePDF is operated from India by Amathul.

For privacy questions, data requests, complaints or other privacy-related concerns, please contact:

Please include enough information for us to understand and respond to your request. We may request additional information where necessary to verify the request.